When your Point of Sale (POS) or Video Surveillance system has a problem, you need it repaired as quickly as possible. Our On-Site technicians are available to come to your need immediately should you have a problem with any hardware component of your system.

Retail Control Solutions’ onsite contracts offer continuous, stress-free coverage. Maintenance service contracts cover unlimited onsite break & fix support. We have repair technicians stationed throughout our territory who are always ready to be at your restaurant just when you need them.

We have a large team of full-time service technicians who arrive in fully stocked service vehicles and on-line diagnostic tools; this combination ensures the highest levels of proficiency and accountability. Each onsite technician is trained in-house in one of our state-of-the-art training centers.

Maintenance Agreements

Our Maintenance Agreements guarantee that someone is always available to ensure your restaurant is running smoothly. You can rely on us for any normal wear and tear problem; a broken terminal, a jammed printer, cabling issues, and more.

Per-incident POS repairs are unpredictable and can be extremely costly in the long run, our Maintenance Agreements provide the peace of mind that comes from knowing the health of your technology is in the most capable hands.

We offer tiered maintenance program options covering the full spectrum from basic to comprehensive plans. So you can strike the perfect balance between cost and coverage, we have something for every level of support you might need.

Time and Materials Service

We provide full service on a per-incident basis for our restaurant customers that do not have our onsite maintenance agreement or that require quality work that may be outside the scope of our maintenance agreement.