Retail Control Solutions has been serving the restaurant and hospitality marketplace since 1990 and is one of the fastest growing restaurant Point of Sale resellers in the United States. We have thousands of restaurant Point of Sale and Video Surveillance installations in Massachusetts, New Hampshire, Maine, Rhode Island, Connecticut, Vermont, Illinois, Indiana, Wisconsin, Tennessee and Georgia.
The company headquarters are located in Needham, Massachusetts, just outside of Boston. In addition to the office in Needham, we have offices in Chicago, IL and Atlanta, GA. Each of these offices has a full staff of Sales, Service and Training personnel. Our National Help Desk is located at our headquarters in Needham, MA.
Retail Control Solutions offers a full portfolio of hardware and software applications that automate Table Service, Quick Service and Fast Casual Restaurants, Bars, Nightclubs, Hotels and Resorts. These applications are designed to be modular and scalable to the smallest restaurant to a large national chain.
Our best in class software and hardware portfolio consists of synchronized and personalized solutions at the front of house, in the kitchen, on the web, at headquarters and at the warehouse.
With over 200 years of collective restaurant Point of Sale and Video Surveillance experience, our management team puts support services at the forefront. We offer highly reliable support services 24 hours a day, 365 days a year, including all holidays. Customers have access to our Help Desk at all times via a toll free phone number. Help Desk personnel can assist Point of Sale and Video Surveillance clients remotely through our on-line support tools. We also have a full staff of Field Technicians who are ready to serve clients, on-site with fully stocked service vehicles and on-line diagnostic tools.
With unequaled Service and Support coupled with our Software and Hardware solutions, Retail Control Solutions is your complete Total Solution Provider.
Retail Control Solutions is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ.