Retail Control Solutions, Inc. - POS systems, point of sale, positouch, restaurants, restaurant paging systems, hospitality POS

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Technical Help Desk

At the heart of our customer service program is our National Help Desk that is located at our corporate headquarters in Needham, MA. This department serves as the central Help Desk for the entire company. Customers can speak with a certified technician 24 hours per day, 365 days a year. Our Help Desk also features a number of services designed to enhance, support and maintain your system.

24 hour, 365 day support
Computerized call tracking
Call history of your site to assist in future call resolutions
Computerized 'Knowledgebase' of past problems and resolutions to assist in expedient call resolutions

Call Us Today 1-800-767-2212

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