Retail Control Solutions, Inc.

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Technical Help Desk

At the heart of our customer service program is our National Help Desk that is located at our corporate headquarters in Needham, MA. This department serves as the central Help Desk for the entire company. Customers can speak with a certified technician 24 hours per day, 365 days a year. Our Help Desk also features a number of services designed to enhance, support and maintain your system.

 

 

  • 24 hour, 365 day support
  • Computerized call tracking
  • Call history of your site to assist in future call resolutions
  • Computerized 'Knowledgebase' of past problems and resolutions to assist in expedient call resolutions
 

Call Us Today 1-800-767-2212

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